Question 1

What material is used for 3D printing?

Accepted Answer

We use high-quality resins for all our prints, including both white and clear options. These resins deliver excellent detail and a professional finish.

Question 2

How durable are the 3D prints?

Accepted Answer

Our resin prints are sturdy and long-lasting. While they can handle normal handling and display, they should be treated with care.

Question 3

What happens after I place my order?

Accepted Answer

Once your order is placed, it goes through our quality check process before printing. You'll receive confirmation emails about your order status.

Question 4

Can I cancel my order?

Accepted Answer

Yes — but only within 1 hour of placing your order. After this window, orders enter production and cannot be cancelled.

Question 5

Can I customize my print after receiving it?

Accepted Answer

Yes — our resin prints are perfect for customization through sanding, polishing, dip coating, or painting methods.

Question 6

What are the shipping timeframes?

Accepted Answer

After placing your order, prints take 2–3 business days to process. Once processed, shipping time varies by delivery location.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Please note that international orders may be subject to customs duties and import taxes.

Question 8

What if my print arrives damaged?

Accepted Answer

If you receive a damaged print, contact support@womp.com within 5 business days of delivery with photos of the damage.

Question 9

Will my print change color over time?

Accepted Answer

Yes — like most resins, both our white and clear materials may experience slight color changes over time, particularly with UV exposure.

Question 10

Is the material food-safe?

Accepted Answer

Our 3D printed materials are not food-safe and should not be used for food consumption unless they are coated, cast, or otherwise treated.

Question 11

What if my package is lost?

Accepted Answer

Report missing packages within 5 business days of the expected delivery date. We'll investigate with the carrier and work to resolve the situation.

Question 12

Why don't clear resin prints perfectly match the colors I see on my screen?

Accepted Answer

Due to the inherent properties of clear resin and the printing process, achieving a 1:1 color match with digital displays is challenging.

Question 13

Why do you recommend solid prints for clear resin instead of hollow ones?

Accepted Answer

For clear resin, solid prints deliver the highest visual quality. Hollow prints create visible internal structures and imperfect curing.

Question 14

Do you offer bulk 3D printing orders or enterprise solutions?

Accepted Answer

Yes — if you need to place a large order or require custom 3D printing solutions for your business, we offer volume pricing and tailored services.

Question 15

Are there any discounts available?

Accepted Answer

Yes — Pro subscribers receive a 10% discount on all 3D prints.

Print anything with Womp.

Press print.

Seventeen finishes.

White

Clear

Tinted clear

Titanium

Stainless steel

Aluminum

Resin black

Painted

Full color

Chrome

Chrome paint

Nylon white

Nylon black

Nylon glass

Silicone

TPU

Large scale