Question 1

What is Womp?

Accepted Answer

Womp is a browser-based 3D modeling platform aimed to make 3D beginner-friendly and easy. Built by creatives to simplify the 3D learning experience.

Question 2

What kinds of exports does Womp support?

Accepted Answer

Womp supports image, video, and 3D mesh exports. 3D export formats include OBJ, STL, PLY, GLTF, USD, FBX, DAE, and X3D.

Question 3

What devices does Womp work on?

Accepted Answer

Womp runs on any device that supports a web browser. Devices with mice or trackpads are preferred.

Question 4

Why does Womp run on the browser?

Accepted Answer

Womp runs on cloud servers, allowing it to work on all devices without the need for a high-end computer.

Question 5

Can I use my Womp creations commercially?

Accepted Answer

Yes — all your Womp creations are yours to own, keep, and sell. You own all the rights to your creations.

Question 6

Why is my stream quality blurry or flickering?

Accepted Answer

Live rendering causes occasional blurriness during movement, though downloaded images remain clear. A good internet connection makes a lot of difference too.

Question 7

Will there be an offline version?

Accepted Answer

Not currently — the team prioritizes optimizing the online experience.

Question 8

How do I delete my account?

Accepted Answer

Click on your avatar in the top-right and choose Settings or My Profile. You'll find the option to delete your account on the left-hand side.

Question 9

Does Womp offer a free trial?

Accepted Answer

Yes — Womp offers two weeks of Pro for free.

Question 10

Is there a discount for annual subscription?

Accepted Answer

Yes — you can save up to 25% by choosing the annual billing option.

Question 11

Can I change my subscription plan later?

Accepted Answer

Yes — you can upgrade or downgrade your subscription plan at any time.

Question 12

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time by going to your account settings and selecting the cancel subscription option.

Question 13

Is there a refund policy?

Accepted Answer

All payments are non-refundable once processed. Refunds are only granted for duplicate payments, billing errors, or verified technical issues.

Question 14

How can I request a refund?

Accepted Answer

Please contact us at support@womp.com within 72 hours of the transaction.

Question 15

Is my data secure and private?

Accepted Answer

Yes — we take data security and privacy seriously. We use industry-standard encryption and have strict privacy policies in place.

Question 16

What happens if I miss a payment?

Accepted Answer

If a payment is missed, we'll notify you and attempt to process the payment again. Your service may be temporarily suspended if the issue persists.

Question 17

What happens to my Pro projects once my subscription expires?

Accepted Answer

Once your Pro subscription ends, you won't be able to access Pro features. You can continue working on your Pro projects by converting them to Non-Pro.

Question 18

Does Womp use generative AI?

Accepted Answer

Womp Spark uses industry-standard AI models for image and 3D mesh generation to assist in your creative process.

Question 19

Will my projects be used for AI/ML?

Accepted Answer

Womp stands firmly against scraping for AI. Any creations made within Womp will not be used for AI/ML training by us.

Question 20

What dataset was used to train Primfusion?

Accepted Answer

PrimFusion was trained on synthetic data generated through self-play, where the model engages in simulated interactions to learn and improve.

Question 21

Will Womp use my projects to train on my style?

Accepted Answer

Womp guarantees that your projects and data will never be used to train our models without your explicit consent.

Question 22

When can I use PrimFusion?

Accepted Answer

We'll be releasing a public version soon — in the meantime, sign up for our waitlist.

Question 23

What material is used for 3D printing?

Accepted Answer

We use high-quality resins for all our prints, including both white and clear options. These resins deliver excellent detail and a professional finish.

Question 24

How durable are the 3D prints?

Accepted Answer

Our resin prints are sturdy and long-lasting. While they can handle normal handling and display, they should be treated with care.

Question 25

What happens after I place my order?

Accepted Answer

Once your order is placed, it goes through our quality check process before printing. You'll receive confirmation emails about your order status.

Question 26

Can I cancel my order?

Accepted Answer

Yes — but only within 1 hour of placing your order. After this window, orders enter production and cannot be cancelled.

Question 27

Can I customize my print after receiving it?

Accepted Answer

Yes — our resin prints are perfect for customization through sanding, polishing, dip coating, or painting methods.

Question 28

What are the shipping timeframes?

Accepted Answer

After placing your order, prints take 2–3 business days to process. Once processed, shipping time varies by delivery location.

Question 29

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Please note that international orders may be subject to customs duties and import taxes.

Question 30

What if my print arrives damaged?

Accepted Answer

If you receive a damaged print, contact support@womp.com within 5 business days of delivery with photos of the damage.

Question 31

Will my print change color over time?

Accepted Answer

Yes — like most resins, both our white and clear materials may experience slight color changes over time, particularly with UV exposure.

Question 32

Is the material food-safe?

Accepted Answer

Our 3D printed materials are not food-safe and should not be used for food consumption unless they are coated, cast, or otherwise treated.

Question 33

What if my package is lost?

Accepted Answer

Report missing packages within 5 business days of the expected delivery date. We'll investigate with the carrier and work to resolve the situation.

Question 34

Why don't clear resin prints perfectly match the colors I see on my screen?

Accepted Answer

Due to the inherent properties of clear resin and the printing process, achieving a 1:1 color match with digital displays is challenging.

Question 35

Why do you recommend solid prints for clear resin instead of hollow ones?

Accepted Answer

For clear resin, solid prints deliver the highest visual quality. Hollow prints create visible internal structures and imperfect curing.

Question 36

Do you offer bulk 3D printing orders or enterprise solutions?

Accepted Answer

Yes — if you need to place a large order or require custom 3D printing solutions for your business, we offer volume pricing and tailored services.

Question 37

Are there any discounts available?

Accepted Answer

Yes — Pro subscribers receive a 10% discount on all 3D prints.

Womp FAQ — browser 3D modeling, printing, exports, and pricing

Got questions about Womp?

Still curious? Drop us a note — we usually reply within a day.

Still curious? Drop us a note — we usually reply within a day.

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